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Avoid scams by taking a look at our official communication channels. Should you be contacted from a number or email unlisted here, do not hesitate to let us know. Your safety is our priority.
RESERVATIONS
Desire Cruises
PHONE:
TOLL FREE USA CAN: 1 888 211 3241
TOLL FREE MEXICO: 800 500 0587
TOLL FREE UK: 800 084 3496
TOLL FREE ESP: 800 080 037
TOLL FREE DEU: 32 214 219 683
DIRECT: 52 998 193 2389
Desire Riviera Maya Resort
PHONE:
TOLL FREE USA CAN: 1 888 211 3241
TOLL FREE MEXICO: 800 500 0587
DIRECT: 52 998 193 2389
EMAIL:
desirerm@original-group.com
reservations@original-group.com
Desire Riviera Maya Pearl Resort
PHONE:
TOLL FREE USA CAN: 1 888 211 3241
TOLL FREE MEXICO: 800 500 0587
DIRECT: 52 998 193 2389
EMAIL:
desirepearl@original-group.com
reservations@original-group.com
RESORTS
Desire Riviera Maya Resort
PHONE: 998 872 8280
EMAIL: guestservice@desireresorts.com
Desire Riviera Maya Pearl Resort
PHONE: 998 872 8063
EMAIL: guests.pearl@desireresorts.com
Also the website desireresorts.com and the chats available within them, including WhatsApp, are also part of our official channels. You can fully trust them.
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DESIRE CRUISES HEADQUARTERS:
Calle Sierra entre Andador
y Avenida Coba,
SM 03, MZ 09, lote 17-01,
Cancun, Quintana Roo,
C.P. 77500
Mexico
Ph: +52 998 193 2221
CALL TOLL FREE NUMBERS:
USA & CAN: 1 888 211 3241
MEX: 800 500 0587
GBR: 8 000 843 496
ESP: 800 080 037
GER: 032 214 219 683
Call Center: +52 998 193 2389
PREMIER MEMBERS
Toll Free USA-CANADA: 1 855 556 1632 option 1
Toll Free MEX: 800 509 3040 option 1
Tel: +52 998 193 2221 option 1
When booking through a third-party, be sure to look for the Original Group Certified Partner’s Badge.
This badge is given to certified business partners that officially represent our company,
inspiring confidence in the product you are purchasing.
